Nessa, your helping hand

Our commitment

30-day commitment-free trial

At nessa, we are proud of our products as we are of our service. We only work with reputable brands to bring you the best nessa experience.

We are confident enough to offer you a 30-day commitment-free trial. If for any reason you feel that your nessa package is not suitable for you, you may return everything to us within 30 days, with the product in good working order. No questions asked! We will respect your decision and arrange for the return of the products and your money.

We are always improving

nessa is always striving to improve our services to you.

It is not a one-time purchase. We want you to get more for the same price. We want you to be very proud of your nessa subscriptions. We want you to share the love with your friends. In that, we will keep working to offer more features, services and better products.

nessa works with its existing partner brands to do this and are always talking to new partners to bring you more. If there is anything you would like added, please let us know!

Open & Honest

At nessa, you come first! That’s because our service emphasizes the human touch – caring, personalised, customised. To that end, honesty and transparency, in all that we do, will be second to none.

We do not compromise on these qualities because you have placed your trust in us, we will honour that trust to the best of our abilities.

We will always be transparent and never hide important details in fineprint. So you always know what you are getting.

We will be there for you

Better hearing is more than just a hearing aid. We take pride in making sure your nessa hearing package is tailored to your needs. In many cases, it is important that you and your hearing aid receive the right amount of care to fit, tune and adjust correctly.

Our team of Audiologists and Lifestyle Advisors are contactable 7 days a week, between 9 AM and 10 PM. We can be reached by phone, email, Live Chat, SMS or WhatsApp.

Our mission is centered around what makes your lives better, simpler and easier.