Extended warranty for peace of mind

We never want you to worry about losing or damaging your hearing aid. So, we have taken steps to protect your device and created an extended warranty for your peace of mind. This protects you against theft, loss and irreparable damage to your hearing aid.

Most of our packages include Free Extended Warranty.  For packages which do not include Extended Warranty, you can choose the Add-On for just $10 a month per hearing aid.

As nessa values transparency, we would like to point out the following:

  • nessa will request you to share with an official written report about the loss or theft of your hearing aid.
  • nessa will request that the damaged hearing aid be returned for assessment.
  • In the event of a claim under extended warranty, there will be a minor charge of 25% of the full price of the hearing aid. After a claim, your subscription will be automatically renewed for an additional 24 or 36 months (package dependent).

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